An Auckland taxi firm has been accused of exorbitant fares for short trips in metered taxis. 

A pensioner was charged more than $160 for a journey less than 10km after attending a Coldplay concert. 

Multiple complaints have been made over the years and Crown Cabs has built a reputation for taking advantage. 

Small Passenger Service Association Executive Director, Warren Quirke tells Mike Hosking the rule around pricing for independent operators is that a “fee should be agreed prior to the trip commencing.” This is not happening in most cases. 

Quirke believes the legislation allowing room for these exorbitant prices needs tidied up. 

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