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Christchurch woman believed she was going to die when car wash malfunctioned while she was in it

Publish Date
Tue, 12 Nov 2024, 6:24pm
Photo / Unsplash
Photo / Unsplash

Christchurch woman believed she was going to die when car wash malfunctioned while she was in it

Publish Date
Tue, 12 Nov 2024, 6:24pm

A Christchurch woman believed she was going to die when a car wash malfunctioned while she was in it. 

The brushes hit her car so hard that the bonnet, roof and sides were crumpled and scratched, and her spoiler was completely ripped off. 

After making it out of the car wash, staff gave the woman a flyer with an 0800 number she never heard back from. The car wash was back in service later that night. 

Acting Head of Research and Advocacy at Consumer NZ, Jessica Walker tells Heather du Plessis-Allan the Consumer Guarantees Act requires reasonable care and skill is provided for a service, and this case clearly did not meet that standard. 

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