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Banking outage: Customers report payment issues

Author
NZ Herald ,
Publish Date
Sat, 26 Oct 2024, 1:01pm
ASB is having online banking issues. Photo / Fiona Goodall
ASB is having online banking issues. Photo / Fiona Goodall

Banking outage: Customers report payment issues

Author
NZ Herald ,
Publish Date
Sat, 26 Oct 2024, 1:01pm

ASB customers have reported issues with banking services. 

It’s app and website appear to be down. 

The bank tweeted, “We’re aware some customers are having issues accessing the ASB Mobile app and other online banking services. Our teams are working to resolve the issue as quickly as possible. Credit and debit card payments are not affected. 

“We’re sorry for the inconvenience and thanks for your patience.” 

One customer told the Herald he had tried to use Eftpos at the BP station but and it didn’t work. 

An error message when a customer tried to log in to ASB's app at 11.04am.An error message when a customer tried to log in to ASB's app at 11.04am. 

More to come. 

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